Small Business News
October 2004 | Online Edition
SBH Office Needs Help
Small Business Hawaii needs help! SBH has an employment opportunity for a full-time administrative assistant/office manager position beginning December 1—or sooner.
Do you know of a person looking for a change in employment, or that first job? Or you? SBH is looking for such a person and will provide a challenging, high profile career opportunity in a 2-person office in Hawaii Kai. (East Honolulu/Windward residents given preference). Scheduling during M – F work hours can be flexible to accomodate family, school, etc.
But SBH is picky! The applicant must be dependable, highly motivated, an excellent communicator, people and customer-oriented, and a creative self-starter, willing to accept maximum responsibility for projects and follow through. Should be interested in, and knowledgeable about, business in Hawaii and the networking, community and legislative activities SBH is involved with. Non smoker and Mac computer literate.
Will train right person. Competitive hourly compensation and benefits, incentives, and advancement potential. Free parking too!
Interested? Mail (6600 Kalanianaole Hgwy., 212, Honolulu, HI 96825), Fax (808-396-1726) or email resume with salary and other requirements to the SBH office, Attention: President.
STATE TAX TIPS
New Computer System Allows Improved Service
By Kurt Kawafuchi
State Tax Director
The implementation of the business tax component of our new Tax Information Management System (ITIMS) that I wrote about last month is now in full swing.
For several weeks as new information is gradually introduced and staff actually start using the new system, there will be some short–term inconveniences. In the long run, however, this new system will bring with it better customer service.
Both your income tax and business tax records are accessible by your social security number or federal employers identification number, so you only need to provide that one number. We can also access your records in other ways such as by using your new Hawaii Tax ID Number or your old license number.
With all your information in one place, questions about your various tax accounts can be quickly addressed, and applications for tax clearance easier and faster to process.
If you have a balance due for business taxes but are entitled to a state income tax refund, or vice versa, the system will automatically offset your balance due with the refund. In the past, it was often faster to write us a check for the amount owed because it was so difficult to manually apply the refund from one tax to the balance owed for another.
Neighbor island taxpayers can now send their tax documents directly to Oahu. Previously, you sent them to your district tax office, which sent the forms via a courier service to Oahu. Oahu batched and processed the documents by tax district, and then sent everything back for storage.
This was inefficient, costly, and resulted in processing delays, but no more. The new system can now track tax data by district without separately batching and processing documents by tax district.
Changes of this magnitude are never easy, and it will take a while for staff to get used to the new software. Do you remember the last time you used a completely new computer program? If so, you'll appreciate what our staff is experiencing. Our goal is to provide great customer service, and we'll get there with your kokua.
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